In an interview with The Chicago Defender, Smith talked about her parents and how they taught her the value of an education. A Chicago Public Schools system graduate, she earned multiple business and information technology degrees and held several corporate America roles.

However, in 2015, Smith wanted more for her life and turned to her father, Michael Benton, for advice. He was an independent pest control technician in Southside Chicago for 40 years but never owned a pest control company. For years, Benton encouraged his daughter to take the necessary steps to be part of the pest control industry.

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