Facebook and pro-Trump social media personalities Diamond and Silk can't agree on what happened after the tech giant marked their page unsafe, The Hill reports.
The North Carolina-based siblings claim Facebook never informed them about the move, but this week conservative writer Erick Erickson brought receipts seeming to show otherwise.
Erickson published emails from the tech company which show Facebook tried to contact Diamond and Silk early this week.
"The policy team has come to the conclusion that your content and your brand has been determined unsafe to the community. This decision is final and it is not appealable in any way," one email read.
Problems arose when the sisters noticed that videos on their Facebook page were not receiving as many views as they once did. They soon found that the reason for this is that Facebook deemed their page unsafe for the community.
The New York Daily News reports Facebook admits it could have handled the situation better. A Facebook spokesperson apologized to the duo, and clarified the determination had nothing to do with content, but rather the way the page was set up.
"We did not properly communicate these policies to you," the email from Facebook public policy manager Neil Potts reads. "As a result, you could not have known that the video content on your page was not in line with our eligibility standards and did not qualify for monetization features."
In addition to the emails, Facebook also tried to contact the sisters by phone and through Twitter.
Diamond and Silk strongly believe the platform has been actively censoring conservative voices. However, many free speech advocates of various political affiliations have voiced grievances about Facebook's alleged censorship and other community issues.
Facebook has made many policy changes of late, and has promised more in the wake of its recent data sharing scandal.
