Leslie Jones Says Her Make-Up Artist Called Her ‘In Tears’ After Allegedly Being Mistreated At Sephora

The tweet comes weeks after singer SZA said she was racially profiled at a Calabasas Sephora.

Leslie Jones
Photo Credit: Getty Images

| June 07 2019,

10:59 pm

On the heels of Sephora's announcement that it will close its stores on Wednesday morning for diversity training, comedian Leslie Jones claims the beauty retailer treated her employee and friend poorly. 

On Tuesday, the Saturday Night Live star tweeted that she sent her makeup artist and her best friend's wife to the Sephora located on Broadway in New York.  

"She needed makeup and to learn how to apply," Jones tweeted. She says her makeup artist "called in tears" because of how badly the salesperson and manager treated them.

"SO NO MORE SEPHORA," Jones ended her tweet.

The news comes after SZA, a former Sephora employee, tweeted that she had been racially profiled while visiting one of the makeup retailers stores in April.

The singer said that an employee, who she referred to as "Sephora Sandy," at a Calabasas  Sephora notified security to make sure the singer wasn't stealing.

The brand apologized for their behavior on Twitter, claiming that they were actively working with their teams to address the situation.

On Tuesday, the makeup retailer announced it will close its storefronts, distribution centers and corporate offices for one hour on Wednesday morning to host inclusion workshops.

They also launched their “We Belong to Something Beautiful” campaign which promotes "building a community where diversity is expected, self-expression is honored and all are welcome."

Jones might not be buying into it. In a follow-up post on Instagram, she said, in effect "If we spend money in your store we deserve customer service too."

Sephora’s diversity training follows a similar one that Starbucks held in May 2018 in response to a racially-charged incident at a store in Philadelphia.  Starbucks CEO Kevin Johnson even apologized after the viral video showed two Black men getting handcuffed and escorted out of the coffee shop by police officers for reportedly not buying anything.

In response to the incident, a Sephora representative told Blavity the matter was does not represent the company's values. 

“As a company, we hold ourselves to a high, and public, set of standards around creating a welcoming space for each and every client. The information shared by Leslie Jones regarding Lola Okanlawon’s experience at Sephora is concerning, and the situation she describes does not reflect our values," the statement sent to Blavity read. "We have reached out to Lola to gather more information. It is our priority to build an inclusive community and a place where all clients feel respected. Our journey has not been perfect and is by no means complete. We will continue to learn and work toward this goal.”




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