Coffeehouse chain Starbucks announced it would allow folks to chill in its stores without buying anything, and some customers are unhappy about the news.

Starbucks released a statement on Saturday, May 19, announcing its “Third Place Policy,” which allows people to occupy space in the stores and use the restroom without buying anything. The policy was put in place after the fallout from the April arrest of two black men in one of the chain's Philadelphia locations.

“We want our stores to be the third place, a warm and welcoming environment where customers can gather and connect,” the statement reads. “Any customer is welcome to use Starbucks spaces, including our restrooms, cafes and patios, regardless of whether they make a purchase.”

Social media has been awash with employees and customers complaining about the new policy.

Users in a Starbucks subreddit complained about homeless people and loiters.

“This really is a blanket PR driven policy change, it's really hard to believe they didn't think it would have a negative impact,” wrote a subreddit user. “Depending on your [area's] demographic, a store essentially turns into a homeless shelter as now partners are too afraid to step up and maintain the third place atmosphere.”

Another described the conditions of bathrooms, a common grievance expressed in the forum.

“I hate it. I work in the loop in Chicago. We haven’t been allowed to change our bathroom codes since April,” they wrote. “So almost all the junkies and homeless people know the code now. About once a week we find needles, drug baggies, blood all over the toilet or walls. I’m so tired of actual customers complaining about the conditions of the bathrooms. We keep telling them we can’t do anything about it until biohazard comes which seems to be taking longer and longer these days. All the partners at my store try to avoid even going to the bathroom unless they can’t hold it anymore haha.”

Meanwhile, Twitter users are accusing Starbucks of catering to political correctness.

This is what happens when you let political correctness trump common sense…

— Earl Johnson (@earljohnson) May 22, 2018

Agree…it's sick how we are bending backwards for a certain group and not other's!

— Clinton Rusthoven (@clintsessentia1) May 22, 2018

Why stop there…anyone walks in gets a free cup of coffee. I mean after all its the Social Justice thing to do.

— Brian (@realBHill) May 22, 2018

Common sense isn't very common, so Starbucks updated the policy to say disruptive customers could be asked to leave.

"When using a Starbucks space, we respectfully request that customers behave in a manner that maintains a warm and welcoming environment by: using spaces as intended, being considerate of others, communicating with respect (and) acting responsibly," it reads.

Starbucks policy

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