We all know the standard rules during a flight: put on your seatbelt, turn off your electronics until you're in the safe 10,000 feet zone, keep your phone on airplane mode, etc. Should a passenger forget any of these things, a flight attendant is always more than happy to remind them. But, what passengers don't sign up for, is unnecessary condescension to go along with those reminders.
Robyn Rodgers has called out a Delta flight attendant after she says she was "unfairly ejected" after a confrontation involving a request to turn her phone to airplane mode, USA TODAY reports.
Rodgers posted a video of the incident on Instagram recorded by a nearby passenger on Wednesday.
Apologies y’all this is a LONG post but I have to share this. First, I want to acknowledge because I am painfully aware of the serious and profoundly heartbreaking injustices/events happening in our world and communities,I have grappled with sharing my experience. It seems small in the face of those things. But the micro is important and little things that go unchecked spiral. So I was on a flight leaving Fort Wayne, Indiana this past Saturday June 23rd after doing a DJ workshop for #gearfest @sweetwater for @serato when I was unfairly ejected from @delta flight 4527. Just before take off the flight attendant rudely told me to put my phone on airplane mode.As I was swiping to it the attendant menacingly stood over me with her arms folded waiting for me to do it. I told her “I know how to turn on airplane mode, you don’t have to stand over me” She became agitated and said “If you’re gonna act like that we can go back to the gate and you can get off” I held up my phone to show her that airplane mode was on. She stormed to the front then came back to my seat and said we were going back to the gate. She then accused me of not turning on airplane mode after being “told to do so several times”. She only asked me once. I then asked her “What can we do to rectify this so that we can all go?” She said “You can comply” and I repeated that I had and she argued I did not. At that point the passenger sitting behind me @ryanmillerphotos told her that I had complied and he witnessed me doing so. She then threatened to kick him off of the flight as well. A Latina woman two rows ahead politely asked the flight attendant to sit down so that we could fly and the attendant snapped at her. We returned to the gate an officer boarded the plane and the flight attendant directed him to take me, the Latina woman @ryanmillerphotos off of the flight then the entire plane had to deboard. Subsequently 4 adults and a little boy were ejected permanently from the flight and stranded in Indiana with no place to stay as @delta refused to put any of us,including the man with the child,in a hotel. That was the last flight out. Elena, the Latina woman who was also ejected was rushing
Rodgers said she was fine with complying with the instructions, but, of course, felt a way about the flight attendant standing over her while she did it.
Usually, when a flight attendant gives a passenger a quick reminder, they do it and continue on down the aisle. This wasn't how things played out in Rodgers' case.
"I told her 'I know how to turn on airplane mode, you don’t have to stand over me,'" Rodgers wrote in the post's caption. "She became agitated and said, 'If you’re gonna act like that we can go back to the gate and you can get off.' I held up my phone to show her that airplane mode was on.'"
After Rodgers showed her receipts, the flight attendant reportedly walked away in a huff, then returned demanding Rodgers be returned to the gate at Fort Wayne International Airport.
And Rodgers wasn't the only one kicked off the plane! A few other passengers, including a Latina woman, who defended Rodgers were also instructed to leave the plane.
The flight was operated by SkyWest Airlines as a part of Delta's Delta Connection brand.
"We take all allegations of discrimination seriously and are reviewing reports from SkyWest flight 4527 operating as Delta Connection. We are disappointed that our customers had this experience and are working with our partner Delta to follow up directly with the customers involved," a SkyWest spokeswoman told CBS 46 in a statement.