A family in Charlotte, North Carolina, is searching for answers after their loved one died during a trip to Cabo, Mexico. According to Queen City News, Shanquella Robinson never came back home after going to Cabo to celebrate a birthday with her friends.

Shanquella’s mother, Salamondra Robinson, recalled the last phone conversation she had with her 25-year-old daughter.

“She told me they had a chef. They were getting ready to eat. They were eating tacos or a salad or something, and I said, ‘OK. I love you. Have a good night, and I will talk to you tomorrow.’ I never talked to my child again. She never made it back home,” Salamondra told Queen City News.