Many believe that “putting work in” is the primary solution to moving up the ranks in their preferred field. While working hard (and smart) absolutely does make a difference, there are several additional factors one must consider when striving for success. In other words, oftentimes it takes way more than just being a good employee by doing what is expected of you to leave a lasting impression on those who make the decisions that lead to greater opportunities.

Take it from me, Joan G. Wilmer, a human resources executive with over 20 years of experience. My own career story includes holding a number of esteemed positions such as Assistant Vice President and Vice President of Human Resources at Citigroup. I'm now a member of the human resources team for The Board of Governors of the Federal Reserve System.

Day in and day out, I make use of the knowledge I’ve acquired to provide leadership and strategic workforce planning as well as talent management to help the board achieve its various objectives. Simply put, people are my business because my business thrives on people.

Whether you’re an intern seeking a full-time job or someone who’s established but wants to move into a new role in a different department, I am here to help. Below you will find specific advice catered towards achieving your work-related goals at every stage of the game.

Rule #1: Always be ready to take on the business challenges that no one appears to be interested in addressing.

Most often, these opportunities are highly complex, require you to build depth in your know-how and push you on your ability to assess problems and people. Yet, be flexible and open to endless opportunities as being flexible has been proven to open doors.

Rule #2: Never stop learning.

Life is interesting indeed. You never really know who you might come in contact with, and staying on your toes is practically a requirement. Being eager to learn more about your industry is an easy way to stand out among the crowd. I’ll even go as far as to say doing so makes you invaluable if you play your cards right. Nevertheless, no one likes a know-it-all but taking initiative proves you’re passionate and determined.

Rule #3: Be thorough in all that you do.

Having sub-par knowledge on the topics at hand or the business you represent is extremely frowned upon. Staying two steps ahead of your bosses and colleagues is key. Focus keenly on your business acumen, take extra time to build natural relationships, and consider volunteering outside of the scope of your role to remain visible. Moreover, being thorough also includes following up on tasks and with people. Follow-ups demonstrate that you take responsibility for your share of the work and understand that teams function best when everyone stays accountable.

Rule #4: Don’t fall victim to the clock on the wall.

Again, getting things done is important. But time management is key! Arrive 10 minutes early to every meeting. Never arrive at any meeting late, regardless of who you are meeting with. Remember, you are still being “interviewed” on the job.

Rule #5: Be responsive.

When people call and/or email you, make sure to respond to them as soon as possible. Even if you need to research an answer, create a solution or seek supervisory consultation, let people know you are focused on their request. Of course, follow through with excellence.

Rule #6: Get a mentor!

It’s not enough to think that you can truly succeed alone. All the greats, from Beyoncé to Bill Gates, have had help along the way. Your mentor will assist you with creating your career “team.” Your career team should include three figures: (1) a sponsor, (2) a champion and (3) a mentor. A sponsor is someone who can vouch for your work ethic. A champion is someone who can aid you in getting noticed for your work ethic. A mentor is someone who trains you and gives you the tools to build upon your work ethic.

Rule #7: Social media is private.

Work is work, and personal relationships should never be confused with why you are employed at your organization. YOu are encouraged to build authentic and respectable relationships, but remember why you are there. On the flip side, LinkedIn is your friend! It offers great information on the world at work and an opportunity to gather information about changes in your professional field.

Rule #8: Give yourself time to grow.

It's expected that you will stay in your new or current role at least 18-24 months. Hopping around too much without a valid reason doesn't look too good to hiring managers. Plus, with every new position you must account for a learning curve even if that curve is minimal. Practice patience and have confidence.

Rule #9: Don't be afraid to ask questions.

Being inquisitive shows your intelligence. Nothing's worse than hearing someone give you instructions and not understanding them at the same time. It's okay to seek further clarification; it cuts down on errors and allows everyone to remain the most productive.

Rule #10: Keep a record of both your wins and losses.

When it comes down to your semi or annual review, you want to have proof that you are an asset to your company. This proof helps with negotiating for a higher salary and a more powerful title among other perks. Documenting your shortcomings is also valuable because it keeps you accountable no matter what happens.

Joan G. Wilmer

Writing since October 2017 · 1 story contributed