Officials are investigating after someone released a canister of smoke and opened fire in a Brooklyn subway station during rush hour Tuesday morning, according to The New York Times. Authorities say at least 29 people were injured, 10 of them from gunfire. After the incident, New Yorkers said Uber and Lyft started surge charging in the Brooklyn neighborhood where the incident occurred as people attempted to leave the area, The New York Post reports.

The attack occurred at the 36th Street Station in the Sunset Park neighborhood. The attacker was wearing a construction vest and put on a gas mask before opening the smoke canister and shooting.

Once the N train doors opened, smoke rushed into the train. Commuters rushed out of the train, with many entering another train that was sitting across the platform.

Police officials say the gunman escaped, but they were able to retrieve a gun they found at the station, The New York Times reports.

 

In the aftermath of the incident, both Uber and Lyft were accused of applying surge charges on rides. Several New Yorkers took to Twitter to complain about ride prices.

“Fare surge after a mass shooting in brooklyn when subways are shut down,” one user wrote with a a screenshot of a $85.05 ride to Manhattan. “Shame on you @uber.”

“Didnt see anything about ‘Shooting Surge Pricing’ in @lyft terms of use,” another user added.

One user even called out Uber for turning on surge pricing amid the emergency situation.

“@Uber turn off surges in sunset park. People are scared, let them get out safely,” the user tweeted.

Both Uber and Lyft have since suspended surge pricing in the neighborhood.

According to the New York Post, Freddi Goldstein, a spokeswoman for Uber, said the company will distribute refunds to anyone in the vicinity who experienced surge charging on the app.

“Following the incident, Uber disabled surge pricing in the vicinity and capped pricing citywide,” Goldstein told the Post. “If anyone on our platform experienced unintended charges during this emergency, we will work to get them refunded.”

She continued, expressing the company’s condolences to those affected by the incident in Brooklyn.

“Our hearts go out to the victims of this morning’s terrible shooting in Sunset Park,” she said. “As always, Uber strives to be a resource for New Yorkers aiming to get around New York City.”

Lyft made a similar statement, saying they had halted surge pricing in Sunset Park and would give partial refunds to those who were overcharged.

“We are actively monitoring the situation in Sunset Park and have currently suspended Prime Time pricing for riders who are in the area,” Lyft spokeswoman Katie Kim told the Post. “We are working to adjust fares for certain riders who paid Prime Time prices when the situation first unfolded.”

Authorities are still looking for the gunman, with Gov. Kathy Hochul asking New Yorkers to stay “vigilant and alert” as their manhut continues, The New York Times reports.

Major Eric Adams said in a video message that they will not stand for New Yorkers being “terrorized, even by a single individual,” and assured his constituents that they will make sure they’re safe.

“NYPD is searching for the suspect at large, and we will find him,” he said.