Sorry, not sorry: 4 ways to deliver a sincere apology
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Here are 4 useful tips to get started:
1. Be sincereDon't apologize unless you're truly ready to "right" your wrong, accept responsibility and move forward from the issue. There is nothing worse than a half-hearted, prideful apology; many would opt to not receive one at all if that's the case. Besides, insincerity can be entirely counterproductive and might actually do more harm than good as nothing truly gets resolved beneath the surface
Don't apologize if you don't mean it or are not willing to change. There is nothing worse than empty apologies from repeat offenders.
2. Don't shift blame"I will apologize, BUT_________." No, stop this right now. Respectfully keeping the focus on your role in the situation will leave the door wide open for the other party to speak their truth without feeling as though they're being attacked. This shows your willingness to listen and leaves the ball in their court. If they aren't quite ready to accept or forgive, simply respect their wishes and give them their space. Remember, every situation is different and some might take more time than others, all depending on the severity of the offense
3. Consider the time and placeAs an introvert, I might be a bit biased in preferring that apologies be done in private. Of course, there are some special instances where a public apology might be absolutely necessary (i.e., to a specific group). Having one-on-one conversations to hash things out with whomever you're having difficulties with tends to be more productive as opposed to having outside influences present, which can sometimes unnecessarily escalate a situation
Another important point to consider is the appropriate time to deliver an apology. There's a time and place for everything. Usually, weddings or funerals are probably not the right place for a "pow-wow." Don't overtake an event or celebratory function with your personal issues. A better option would be to set up a separate meeting, perhaps over coffee, to get it all figured out. Yes, coffee makes everything better (for the most part)