On Tuesday night, staffers at a Baltimore hospital were caught on camera wheeling a patient to a bus stop, according to CBS News.

Imamu Baraka happened to be walking by when he noticed the hospital's security guards leaving the patient outside in freezing temperatures wearing only a hospital gown and socks.

Baraka expressed indignation that the woman was being left, and confronted the people leaving her, who replied that she was being forced out of the hospital, "Due to the circumstances of what it was."

Baraka replies that the police ought to have been called if there was some problem.

"It's about 30 degrees out here right now," Baraka says in a recording of the encounter. "Are you OK, ma'am? Do you need me to call the police?"

In a statement to PEOPLE, University of Maryland Medical Center officials said that they “share the shock and disappointment” of those who have seen the video.

“This unfortunate event is not representative of our patient-centered mission,” the statement read. “While there are many circumstances of this patient’s case that we cannot address publicly, in the end we clearly failed to fulfill our mission with this patient, no matter the circumstances of her case or the quality of the clinical care we provided in the hospital.”

According to CBS News, incidents like this one happen frequently enough that there's a term for it: "patient dumping." Patient dumping is apparently most often seen with patients who are homeless or who cannot afford to pay for care.

Baraka got the woman, who seemed to be disoriented and in pain, to sit down. Once she was settled, he called 911.

Authorities arrived; Baraka said that they ended up taking her back to the same hospital that dumped her.

The hospital said it is conducting a “thorough review” of the incident, one that could lead to the firing of the individuals involved.