Houston Nail Salon Tells Woman She Can't Receive Pedicure Service Because She's 'Too Big'

The Texas woman said she previously visited the salon and saw a similar sized customer being served.

Photo Credit: Screenshot/ABC13

| September 11 2019,

12:43 am

A Texas woman says she was discriminated against after a nail salon refused to give her a pedicure because she was “too big.” 

Tina Lewis told ABC13 that Rose Nails salon in Houston denied her service because of her weight. 

The incident happened last week and was captured on security cameras. It shows Lewis and her mother conversing with employees before leaving the salon. 

Lewis, who said that although she has “good self-esteem,” the exchange left her and her mother shocked and furious. 

“She was like, ‘What did she just say?’...I said, ‘Yes, mama, she just said that to me,’” Lewis said. 

“I was like, ‘Can I get a pedicure? And what chair do I sit in?' ...and [the employee] was like, the chairs were not big enough for me to sit in. And I was like, ‘Are you serious?'" Lewis continued. 

The salon owner of Rose Nails said that the spa chairs cost hundreds of dollars and that the salon can’t afford repairs. 

Marie Bui, an employee of the salon, stated that she didn't intend to be hurtful and offensive. 

"I said, 'I'm sorry I cannot serve you because my spa chair is very small,'" Bui told ABC13.

Bui also stated that another customer had previously broken the equipment, and it’s believed to be because of their size. However, Lewis believes that “those chairs are very sturdy” and thinks that the salon is using that as an excuse.  She's also calling for the salon to alert customers about the rule by putting up a sign. 

This isn't the first time that a nail salon has been accused of discrimination against a plus-sized customer. Last year, a South Carolina nail salon apologized to a customer after employees denied a woman service because she weighed more than 250 pounds, according to PEOPLE.

In 2017, a salon in Memphis, Tennessee, was criticized for a sign that stated that overweight customers would be charged more for services, according to WREG. 

“Sorry but if you are overweight, pedicures will be $45 due to service fees for pedicurists," the sign read. 


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